Job Description

{Compensation Including Tips}

Busser Duties

Bussers help keep the dining area clean and ready for guests. Their main responsibilities include:

Before Service:

• Set tables with utensils, napkins, and glassware

• Ensure tables are clean and arranged properly

• Refill condiments, water pitchers, and restock service stations

• Help polish tableware and glassware

During Service:

• Clear dirty dishes and glassware from tables

• Wipe down and reset tables quickly for new guests

• Refill water and assist with guest needs

• Support servers with additional tasks

• Remove trash or full bus tubs from the floor area

After Service:

• Deep-clean tables and chairs

• Sweep and mop the floor

• Restock supplies for the next shift

• Help break down service stations

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Food Runner Duties

Food runners ensure food gets from the kitchen to the table efficiently and accurately.

Before Service:

• Learn table numbers and seating layout

• Review menu and dish components to describe them to guests

• Stock plates, trays, utensils, and garnishes at the expo line

During Service:

• Run food from the kitchen to the correct table promptly

• Ensure proper plate placement in front of guests

• Communicate with servers if anything is missing from an order

• Answer basic questions about menu items

• Return dirty dishes to the kitchen when passing by

After Service:

• Help clean the expo line and runner stations

• Reorganize trays and supplies

• Communicate any issues during service to management

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Skills Required (Both Roles)

• Teamwork

• Time management

• Communication

• Attention to detail

• Ability to work in a fast-paced environment

Happy Lamb Hot Pot is an international restaurant chain with over 100 outlets in more than 90 cities in 10 countries. With its Natural and nutritious, healthy and delicious unique taste, Happy Lamb has won the love of customers from different countries, nationalities, cultures and beliefs. Every year, welcoming 6 million guests from all over the world visit Happy Lamb.
Join our team as we strive to create memorable dining experiences for our guests while fostering a positive work environment for our staff. Let the world fall in love with hot pot.

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