Customer Service Agent for an Entertainment and Media Company Job at LTVplus, Brandon, FL

L3JXbG5PVC9kdStuZExITHY2Um8zbjFkU2c9PQ==
  • LTVplus
  • Brandon, FL

Job Description

MRF: 109655


Is This You? Read On!

  • You have at least 1 year of experience in customer support, confidently handling inquiries through Zendesk or similar platforms.
  • You’re fluent in English, meticulous, and tech-savvy — with strong critical thinking skills and sharp attention to detail.
  • You enjoy solving problems, documenting issues clearly, and navigating technical or subscription-related concerns with ease.
  • Bonus points if you’re into sports or have prior experience supporting digital content or subscription platforms!

What You’ll Be Doing

  • Handle customer inquiries and support requests through Zendesk
  • Assist with technical issues, subscription concerns, and content-related questions
  • File bugs and communicate findings via Jira
  • Collaborate with internal teams to ensure smooth issue resolution
  • Maintain accuracy and quality in documentation and responses

Tech & Tools

Support platform: Zendesk

Bug Tracking: Jira

Admin: Google Suite (Docs, Sheets, Gmail)

Bonus: Interest or knowledge in sports and streaming content


Working Hours

Buffer role only, aligned with client’s operational hours

Consistency, reliability, and proactive communication are highly valued

Apply now and let’s make order magic happen!

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.

Job Tags

Similar Jobs

Voiceflow

Senior Thermal Engineer Job at Voiceflow

 ...compatible global positioning system optimized for absolute precision, superior power, and robust protection. Were seeking a Thermal Engineer to join our satellite engineering team. Youll own the development and validation of the thermal system that keeps our... 

Senior Helpers - Memphis

In Home Certified Nursing Assistant Job at Senior Helpers - Memphis

 ...Senior Helpers is currently seeking a Certified Nursing Assistant to work in the Memphis Area. As a member of Senior Helpers CNA Team , you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their... 

Senior Helpers of North-Central Indiana

In-Home Care Assistant Job at Senior Helpers of North-Central Indiana

 ...caregivers! If you have experience working in assisted living facilities, independent living facilities, senior living facilities, nursing homes, home care or healthcare, wed love for you to join our team. Working as a caregiver at Senior Helpers provides a unique... 

Ohalo

Seed Production Agronomist Job at Ohalo

 ...production efficiency. This role sits at the intersection of plant biology, agronomy, and operations, and executes experiments across greenhouse and field environments, converts findings into scalable production practices, and partners closely with Breeding, Agronomy,... 

American Logistics Authority

Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually) Job at American Logistics Authority

 ...Candidates must already understand dispatching basics, know how to negotiate rates, be able to recruit owner-operators, and handle back-office support tasks. Responsibilities: Book freight through load boards and direct shippers Negotiate rates with brokers and...