Job Description

**Role Title: MarTech & Sales Enablement Systems Technical Program Manager (SDR Automation Platforms & Solutions Delivery)** **Work Location: Sunnyvale, CA (Hybrid role)** **Duration: 9+ Months** **Job Description:** + We're looking for a MarTech & Sales Enablement Program Manager to help optimize how marketing and sales connect at the bottom of the funnel. This role focuses on automation, funnel optimization, and AI-driven sales enablement - ensuring our Sales Development teams are empowered with the right tools, data, and insights at every step of the lead journey. + You'll work cross-functionally with marketing operations, sales ops, and product teams to enhance lead routing, automate engagement workflows, and experiment with next-generation tools like conversational AI and real-time sales intelligence. **Responsibilities:** + Own and optimize the lead flow and routing process, ensuring seamless transition from MQL to opportunity. + Manage and improve marketing automation workflows that trigger personalized sales communications. + Partner with SDR leadership to identify opportunities to augment productivity through AI and automation. + Evaluate, test, and implement conversational AI and voice enablement tools to streamline SDR call experiences. + Collaborate with cross-functional stakeholders (Sales, Marketing Ops, Product) to ensure data integrity and operational efficiency across the MarTech stack. + Monitor and report funnel metrics, identifying opportunities for automation, personalization, and process improvement. **Experience (Required):** + 5+ years in Marketing Operations, Revenue Operations, or MarTech Program Management roles. + Strong hands-on experience with CRM and automation tools (e.g., Salesforce, HubSpot, Marketo, Outreach, Salesloft). + Proven track record in lead management, funnel optimization, and campaign automation. + Understanding of SDR/BDR workflows and the sales engagement process. + Exposure to AI-driven sales enablement, voice/conversation intelligence, or real-time recommendation tools (e.g., Gong, Clari, Chorus, Drift, 6sense). + Excellent communication and stakeholder management skills with a data-driven mindset. **Experience (Desired):** + Experience integrating AI or ML technologies into marketing/sales systems. + Familiarity with Customer Engagement Suites or Voice AI tools. + Prior experience working in a B2B SaaS or enterprise sales environment. **Education:** + Bachelor's degree in related field or equivalent work experience.

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