Job Description

Position Title: Director of St. Anne's Center, Grandma's House 1. Supervise and train a team of staff to deliver consistent and high-quality emergency shelter services. 2. Provide services that are high quality, consistent, and in accordance with the Life Choices' mission, vision, and values.

1. Manage client records, files, and reports to ensure accuracy, confidentiality, and security of files.
2. Oversee and maintain the daily operations of emergency shelter facilities following NJ regulations and Directives

• Supervise and train a team of staff to deliver consistent and high-quality services. So That:
• A trauma-informed workplace is achieved and maintained demonstrating a balance of kindness, competence and care toward self, others with whom we work, and those for whom we provide care.
• Center support staff receive thorough job training, so they are able to fulfill the complete scope of their job duties while understanding Life Choices' mission and vision.
• The Center schedules are created in a timely fashion, and all shifts are adequately covered with little to no overtime accrued outside of short-term crisis situations. If additional staff are needed to cover shifts, this is communicated to Executive Director in a quick and efficient manner.
• You regularly schedule yourself to work direct service hours, including consistent and regular evening shifts and including various overnight.
• Supervision and support is given during times when residents are present which is typically evening, overnight, and weekend times.
• See that Clients receive trauma informed services consistent with agency operational policies, in a safe, clean and healthy environment.
• You deliver high quality crisis intervention and seek appropriate support to assist in difficult or emergency client situations.
• You carry out the application and interview process respectfully, timely, and consistent to Shelter House policies, procedures, and mission-including request for accommodations.
• Oversee and maintain the daily operations of the Shelter House facility. So That:
• The facility is secure through the appropriate use of alarm and security functions, and you respond immediately to any breaks in security.
• Thorough house checks of Center are performed every shift.
• The facility is monitored and observed to assess and respond to any problems.
• High quality routine cleaning is performed each day, and cleaning supplies and materials are used and stored appropriately.
• Laundry and bathroom facilities are supplied and orderly.
• Manage client records, files, and reports to ensure accuracy, confidentiality, and security of files. So That:
• Confidentiality in guest and client information is maintained at all times.
• Intake and exit information is reported to staff through clearly established channels on a regular basis.
• Intake and exit procedures are thoroughly conducted in a timely manner

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