Job Description

Part-Time | Monday–Friday | 25 Hours/Week

Tri-Valley, Inc. is seeking a caring, organized, and community-minded individual to coordinate the daily operations of our Meals on Wheels Nutrition Center in Southbridge. This role plays a vital part in ensuring older adults receive nutritious meals and meaningful social connection through home-delivered services.

Position Summary :

The Nutrition Center Coordinator is responsible for managing the daily functions of the meal site, supervising volunteers and drivers, and ensuring compliance with food safety and program guidelines.

Key Responsibilities :

• Manage daily meal site operations including taking reservations, ordering meals and supplies, and monitoring food waste.
• Maintain accurate records and submit required reports in a timely manner.
• Recruit, train, schedule, and recognize volunteers and paid drivers.
• Oversee and perform the safety and cleanliness of the site and enforce proper food handling procedures.
• Gather consumer feedback and coordinate the annual food satisfaction survey.
• Check on Meals on Wheels consumers as necessary.
• Communicate effectively with consumers, nutrition staff, supervisor, caterers, and site personnel to report issues such as delivery problems, food temperature concerns, or other incidents.
• Ensure adequate coverage by maintaining a pool of trained substitutes and be willing to provide support at other sites when necessary.
• Attend staff meetings and participate in ongoing training and supervision.
• Represent Tri-Valley professionally while fostering positive relationships with consumers, staff, volunteers, and the host agency.
• Perform other related duties as assigned.

Qualifications & Skills :

• High school diploma or equivalent.
• Strong organizational and time management skills.
• Excellent communication skills (in-person, phone, and email).
• Ability to coordinate volunteer schedules and assignments.
• Comfort with basic math and recordkeeping.
• Ability to handle confidential information appropriately.
• Reliable and punctual with the flexibility to adapt in a fast-paced setting.
• Willingness to learn delivery routes and train volunteers.
• Problem-solving skills and a collaborative attitude.

Requirements :

• Valid driver’s license, reliable vehicle, and proof of insurance.
• Satisfactory motor vehicle driving record.
• Ability to meet deadlines and maintain detailed records.
• Regular and reliable attendance.

Physical & Work Environment Demands :

• Frequent standing and walking.
• Must be able to carry or push up to 40 lbs.
• Occasional driving, including meal delivery to consumers.
• Basic computer use required.

If you’re passionate about helping older adults live independently and with dignity, we encourage you to apply and make a difference in your community!

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