Job Description

Please Note: This position will be posted through 1/19/2026

Get a great workout while serving your Community!! 

Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!!

Please Note: Excellent customer service skills are a must! Please tell us about your availability. Must be available to work weekends. 

Pay: $19.29 Hr. This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers’ timely and helping as needed that may include lifting or unloading donations from a customer’s vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.

ESSENTIAL FUNCTIONS:

• Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.
• Assists every customer by unloading donations from vehicle or other area(s).
• Ensure that donated items are handled with care and sorted into appropriate bins or production areas.
• Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
• Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
• Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.
• Ensure supplies are kept well stocked at remote site(s) as necessary.
• Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
• Timely communication when donation warehouse and/or trailer(s) are becoming full and a truck is needed.
• Follows all retail center/donation center policies and procedures.
• Assist drivers in loading and unloading donations onto the truck when necessary
• Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
• Crosstrain in other departments or areas; act as a back-up for other areas as required.
• May be required to report to the store ADC or stand-alone center when necessary.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• One (1) year of retail experience preferred.

Other:

Must be able to make decisions by following Goodwill standards and guidelines.

Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.

Must be able to work in various weather conditions with varying temperatures*.

Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.

Able to obtain walkie stacker and/or forklift certification to safely operate equipment if needed.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.  Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or   We promote a  Safe & Drug-free Workplace.

 

Physical Requirements

 

Attachment to Job Description

Job Title: 588 – Associate I, Donation Services Dept Number: Varies - Retail

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

Guide to Physical Requirements:

 

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

 

 

 

 

LIFTING: (as defined by ADA)

 

Heavy: 45 lbs & over - FREQUENTLY

 

Moderate: 15-44 lbs - CONTINUOUSLY

 

Light: 14 lbs & under - FREQUENTLY

 

CARRYING:

 

Heavy: 45 lbs & over - FREQUENTLY

 

Moderate: 15-44 lbs - FREQUENTLY

 

Light: 14 lbs & under - FREQUENTLY

 

PUSHING/PULLING - FREQUENTLY

 

REACHING:

 

Above Shoulder - FREQUENTLY

 

At Shoulder - CONTINUOUSLY

 

Below Shoulder - CONTINUOUSLY

 

TWISTING - FREQUENTLY

 

BENDING - FREQUENTLY

 

KNEELING/CRAWLING - FREQUENTLY

 

SQUAT - FREQUENTLY

 

CLIMBING:

 

Use of legs only (stairs) - OCCASIONALLY

 

Use of arms & legs (ladders) - OCCASIONALLY

 

HEARING - FREQUENTLY

 

VISION:

 

Visual, close - CONTINUOUSLY

 

Visual, distant - OCCASIONALLY

 

Visual, depth perception - FREQUENTLY

 

HANDS/FINGERS:

 

Simple grasping - CONTINUOUSLY

 

Fine Manipulation - FREQUENTLY

 

Repetitive Movements - CONTINUOUSLY

 

WALKING - CONTINUOUSLY

 

STANDING - CONTINUOUSLY

 

SITTING - NEVER

 

SPEAKING - CONTINUOUSLY

 

OTHER, please describe - CONTINUOUSLY - Working in various weather conditions/varying temperatures*.

 

 

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

See job description

Job Tags

Daily paid, Permanent employment, Part time, Live in, Work at office, Immediate start, Remote work, Weekend work,

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